Returns & Exchanges - NO REFUNDS

How To Return An Item

Your item must be in its original unused condition to be exchanged, unless there is a manufacturer defect.

  1. Send us an email: Please email to request an exchange and we will reply within 24 hours.
  2. We do not give refunds, however we do have an exchange policy.
  3. We must receive your return within 30 days of date of purchase.
  4. Mail your returned item via Track & Trace (provide an extra Track & Trace Bag for Replacements) to:
    98 Flagstaff Terrace, RD2 Waipu, Whangarei 0582, New Zealand. 
  5. Confirm what you would like to exchange for and proof of original purchase.

Once we receive your return and confirm there is no issue with the condition, we will post the Replacements. 

EXCHANGE Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.